How to deactivate Wind promotions

Time: 02/Nov By: kenglenn 766 Views

How to deactivate Wind promotionsComparasemplice.Itcomparasemplice.IT access

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    Activating options and promotions on the SIM allows you to have more services at convenient condITions, thanks to the numerous inITiatives of the operators: if, however, you are reading these lines, you are probably Wind (now Windtre) customers who no longer need such promos or thatthey have been charged costs for options activated previously but that are no longer necessary.So what to do?

    It is essential in these cases to understand how to deactivate the Wind promotions and what are the various channels that the operator makes available to do so, both offline and online.

    Summary

    1. How to deactivate Wind promotions wITh an SMS
    2. How to deactivate Wind promotions from App
    3. Come disattivare le promozioni Wind dal sITo WINDTRE.IT
    4. How to deactivate Wind promotions via phone: 159
    5. Come disattivare le promozioni Wind su Facebook o TwITter
    6. How to deactivate Wind promotions in the shop

    How to deactivate Wind promotions wITh an SMS

    The easiest method to deactivate an option, an offer or a promotion is the sending of an SMS to the free number 4033, using the following formula: [Promotion name] No (obviously replacing the actual name of the promotion, wIThout brackets).The procedure is the same also for the new Windtre lines.

    Usually Wind sends a reply message wIThin a few moments, wITh the confirmation of deactivation of the service.The sending of the SMS and the receipt of the confirmation do not provide for any cost.

    How to deactivate Wind promotions from App

    Some Wind promotions and options can be deactivated independently using the Windtre smartphone app, in the section dedicated to active offers.It is also possible to take advantage of the Will's digITal assistant integrated in the application to request the deactivation of a promo by sending a simple SMS to the dedicated chat.The app can be downloaded for free on iOS and Android through their respective official stores.

    If, however, the services that you no longer want to use are not deactivable via app or through the customer area, you must necessarily use another of the systems in this guide.

    Come disattivare le promozioni Wind dal sITo WINDTRE.IT

    Come disattivare le promozioni Wind

    The telephone operator provides for all customers a personal area on the official Windtre websITe.IT (accessible by clicking the "Login" button at the top right of the home page) through which to manage your telephone line.In fact, some promotions can be deactivated wIThin the section dedicated to active offers.Usually the app and the customer area share the same features, including the deactivation of specific options and promotions.

    How to deactivate Wind promotions via phone: 159

    To deactivate an option or a Wind promo no longer necessary through a call, the number to refer to is 159 and no longer 155: IT is the new telephone contact for the unified Windtre Customer Care.It is necessary to follow the ITem Guide to speak wITh an operator and request deactivation.

    Come disattivare le promozioni Wind su Facebook o TwITter

    Windtre also offers customer support via social media, through the official Facebook page and the TwITter account.The chat wITh the virtual assistant Will is inITially available on Facebook through the use of Messenger: if you cannot satisfy your request, you will be redirected to a "human" assistant.On TwITter, however, IT is necessary to first send a tweet to the @windstreoffinial manager wITh a brief explanation of the request and waIT for the answer.In both cases, avoid posting your personal and telephone data publicly.

    How to deactivate Wind promotions in the shop

    Have you tried them all and haven't solved this problem yet?How to deactivate Wind promotions if none of the previous advice has worked?You can go personally to a shop of the operator and request the deactivation of services directly to the sales.On the official websITe of the company you can consult the map of the Windtre stores scattered throughout the national terrITory.By activating the location on smartphones or computers you will see the closest outlets more precisely, the route where they are located and the phone number.

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